By using OnTape's services, you agree to these terms and conditions. We provide VHS and camcorder tape digitisation services on an "as is" basis.
While we take utmost care in handling your tapes, we cannot be held responsible for any damage that may occur during the digitisation process due to the age or condition of the media.
We strive to provide the best possible digital conversion of your tapes. However, the quality of the digital copy depends on the original tape's condition.
Our prices are as listed on our website and include VAT. We reserve the right to change prices at any time.
Payment is required before we begin processing your tapes. We accept major credit cards and bank transfers.
Our free collection service is available within approximately 10 miles of Market Harborough. We reserve the right to decline collection requests outside this area.
Customer information will be handled in accordance with our Privacy Policy, available on our website.
Tapes that remain unclaimed for more than 90 days after completion may be disposed of after reasonable attempts to contact you.
You must own or have permission to copy all materials submitted for digitisation. We reserve the right to refuse processing of any copyrighted material.
Our liability is limited to the cost of the services provided. We are not responsible for consequential damages or lost memories.
If you have any questions about our terms and conditions, please don't hesitate to contact us.
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